Privacy Policy
Last updated: October 2026
1. Information we collect
When you create an account or place an order, we collect:
- Personal details: Name, email address, phone number
- Delivery addresses: The addresses you save for shipping
- Order information: What you ordered, payment method, order status
- Usage data: Pages you visit on our site (used to improve your experience)
2. How we use your information
- To process and deliver your orders
- To send you order confirmations and shipping updates
- To respond to your enquiries and provide customer support
- To improve our website and product offerings
- To prevent fraud and maintain security
3. Information sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Delivery partners: Your name, address, and phone number to fulfil deliveries
- Payment processors: When online payment is available, to process transactions securely
- Legal authorities: If required by law or to protect our rights
4. Data security
- Your password is stored using industry-standard encryption (bcrypt) — we cannot see your password
- All data is transmitted over secure HTTPS connections
- We limit access to personal information to authorised staff who need it to fulfil orders
5. Your rights
- You can view and update your personal information from your account page
- You can manage your saved addresses at any time
- You can request deletion of your account by contacting us
6. Cookies
We use session cookies to keep you logged in and to maintain your shopping cart. We do not use tracking cookies or third-party advertising cookies.
7. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
8. Contact
For privacy-related questions or requests, please contact us.